A. Organized resistance, slow learning, and fast forgetting (Correct)
B. Management, customer reaction, competitive response
C. Decreased profits, increased R&D, additional distribution
D. Forecasted demand, increased sales expense, increased inventory costs
Several scholars have found that companies who embrace the marketing concept achieve superior performance. This was first demonstrated for companies practicing a ___________ understanding and meeting customers’ expressed needs.
A. Reactive market orientation (Correct)
B. Proactive marketing orientation
C. Total market orientation
D. Impulsive market orientation
The __________ is practiced most aggressively with unsought goods, goods that buyers normally do not think of buying, such as insurance, encyclopedias, and funeral plots.
a. Marketing concept
b. Selling concept (Correct)
c. Production concept
d. Product concept
Customers are showing greater price sensitivity in their search for ___________.
A. The right product
B. The right service
C. The right store
D. Value (Correct)
Many countries have ________ industries to create greater competition and growth opportunities.
A. open-market
B. deregulated (Correct)
C. regulated
D. scientifically segmented
Global marketers must decide ___________.
A. Which countries to enter
B. How to adapt their product and service features to each country
C. How to price their products in different countries
D. All of the above (Correct)
systematic and orderly process of determining the worth of a job in relation to other jobs is ____________?
A. worth job specification
B. job description
C. job evaluation (Correct)
D. job identification
The Integrated system model is also known as ___________?
A. Harvard Model (Correct)
B. Michigan Model
C. Integrated Model
D. Warwick System Model
The Michigan Model emphasis the following functions and their interrelates.
A. selection, recruitment, induction and promotions
B. appraisal, rewards, promotions and retention
C. selection, recruitment, rewards and promotion
D. selection, appraisal, rewards and human resource development (Correct)
Low absenteeism and turnover is the outcome of which of the following core dimensions described by the Job Characteristics Model
A. Autonomy
B. Feedback (Correct)
C. Task Identity
D. Task Significance