Answering Exams

Which one of these would not be regarded as a dysfunction of bureaucracy according to Merton ?

Which one of these would not be regarded as a dysfunction of bureaucracy according to Merton ?
A. the rules could be upheld at all cost even in the face of a better solution
B. people know they should be guaranteed fair and consistent treatment (Correct)
C. adherence to the rules takes precedence over organizational goals
D. workers are not encouraged to be flexible in making decisions

 

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