Question:

All of the following are considered best practices for administering fair performance appraisals EXCEPT

A.

explaining how subordinates can improve their performance

B.

clarifying in advance what the performance expectations are

C.

basing the appraisal on observable job behaviors

D.

using subjective performance data for appraisals

Answer» d. using subjective performance data for appraisals

Question:

Which of the following is the easiest and most popular technique for appraising employeeperformance?

A.

alternation ranking

B.

graphic rating scale

C.

Likert

D.

MBO

Answer» b. graphic rating scale

Question:

The process that enables manager to make comparison between employee’s and his department goals is

A.

direction sharing

B.

goal alignment

C.

rewards and recognition

D.

coaching and development support

Answer» b. goal alignment

Question:

Which of the following terms refers to an appraisal that is too open to interpretation?

A.

unclear standards

B.

halo effects

C.

strictness

D.

biased

Answer» a. unclear standards

Question:

One of the main reasons for the negative attitude of employees towards performance appraisal is:

A.

It is associated with pay

B.

It gives away how bad they are

C.

It tends to become subjective because of poor implementation

D.

It is not useful for any other organizational activity

Answer» c. It tends to become subjective because of poor implementation

Question:

Willingness, capacity & opportunity to perform are said to be:

A.

Performance outcomes

B.

Determinants of performance

C.

Performance appraisals

D.

Types of performance standards

Answer» b. Determinants of performance