Question:

Which of the following HR approaches is most popular currently

A.

Human resources approach

B.

Scientific management approach

C.

Systems approach

D.

Technical approach

Answer» a. Human resources approach

Question:

Rewards offered to labours involved in production, are categorized as:

A.

Salary

B.

Fringe benefits

C.

Wage

D.

Commission

Answer» c. Wage

Question:

Reasons for appraising a subordinate’s performance includes

A.

Appraisals play an integral role in performance management.

B.

Appraisals play a part in the employer’s salary raise decisions.

C.

The supervisor and the employee together develop a plan for correcting the employee’s deficiencies.

D.

All of the above.

Answer» d. All of the above.

Question:

Who is the primary person responsible for doing the actual appraising of an employee’sperformance?

A.

the employee’s direct supervisor

B.

the company appraiser

C.

the human resource manager

D.

none of the above

Answer» a. the employee’s direct supervisor

Question:

Paying people, a monthly salary would not be suitable in which circumstances?

A.

When employing people on a part-time basis

B.

For those on regular fixed incomes

C.

When overtime varies, and is a large part of the remuneration

D.

When employing people on a temporary basis

Answer» c. When overtime varies, and is a large part of the remuneration

Question:

Different types of pay plans related to performance are:

A.

Individual or piece rate system

B.

Group

C.

Organizations

D.

All the above

Answer» d. All the above

Question:

What is the primary disadvantage of developing a behaviorally anchored rating scale?

A.

costly

B.

time consuming

C.

unreliable

D.

lack of feedback for subordinates

Answer» c. unreliable

Question:

A distinction can be made between ‘hard’ and ‘soft’ types of HRM. Soft HRM can be characterized by:

A.

Seeing people as organizational assets

B.

A quantitative approach to HRM

C.

A mutual commitment of employees and employers to the goals of the organization

D.

Being driven by costs

Answer» c. A mutual commitment of employees and employers to the goals of the organization

Question:

All of the following are considered best practices for administering fair performance appraisals EXCEPT

A.

explaining how subordinates can improve their performance

B.

clarifying in advance what the performance expectations are

C.

basing the appraisal on observable job behaviors

D.

using subjective performance data for appraisals

Answer» d. using subjective performance data for appraisals

Question:

The ‘coaching of employees’ does not include:

A.

planning

B.

preparation

C.

follow-up

D.

compensating employees

Answer» d. compensating employees