Question:

The ‘unclear standards’ usually results in

A.

unfair appraisals

B.

fake appraisals

C.

true appraisals

D.

Both A and B

Answer» d. Both A and B

Question:

For a supervisor, conceptual skills would include:

A.

Recognizing how the work of various employees affects the performance of the department as a whole.

B.

The specialized knowledge and expertise used to carry out particular techniques or procedures.

C.

The ability to communicate with, motivate, and understand people.

D.

The ability to analyze information and reach good decisions.

Answer» a. Recognizing how the work of various employees affects the performance of the department as a whole.

Question:

Which of these is a major weakness of the forced distribution method?

A.

Assumes that employee performance levels always conform to a normal distribution

B.

Work is reliable

C.

The error of central tendency

D.

None of the above

Answer» a. Assumes that employee performance levels always conform to a normal distribution

Question:

An integral part of feedback process is

A.

direction sharing

B.

goal alignment

C.

ongoing performance monitoring

D.

coaching and development support

Answer» d. coaching and development support

Question:

The mentoring by employees dealt with

A.

longer span of time

B.

shorter span of time

C.

resetting salary schedules

D.

self-managing teams

Answer» a. longer span of time

Question:

The written statement of the findings of job analysis is called

A.

Job design

B.

Job classification

C.

Job description

D.

Job evaluation

Answer» a. Job design

Question:

What is linked with performance appraisal?

A.

Job Design

B.

Development

C.

Job analysis

D.

None of the above

Answer» c. Job analysis

Question:

Which of the following is not a component of job design?

A.

Job enrichment

B.

Job rotation

C.

Job reengineering

D.

Job outsourcing

Answer» a. Job enrichment

Question:

The disadvantage of graphic rating scale is

A.

halo effect

B.

bias

C.

central tendency

D.

all of above

Answer» c. central tendency

Question:

Which of the following factors shapes the ethical behaviour of the members of an organization?

A.

The supervisor’s behavior

B.

organizational culture

C.

code of ethics

D.

All of the above

Answer» d. All of the above