Question:

Effectiveness of an appraisal system depends upon:

A.

The degree of clarity of roles

B.

The structure, design and method of appraisal system

C.

The level of organizational commitment

D.

The degree of honesty in the answers of the appraisal system

Answer» b. The structure, design and method of appraisal system

Question:

Performance management should be seen as a process which is a:

A.

Once a year task

B.

Twice a year activity

C.

Ongoing process or cycle

D.

Is engaged in when the appraisals are carried out

Answer» c. Ongoing process or cycle

Question:

Factors influencing bonuses

A.

eligibility

B.

fund size

C.

individual performance

D.

All of above

Answer» d. All of above

Question:

Which of the following is not a core principle of the Society for Human Resource Management’s Code of Ethics?

A.

professional responsibility

B.

fairness and justice

C.

professional development

D.

None of the above

Answer» d. None of the above

Question:

Which of the following terms refers to a performance appraisal based on surveys from peers, supervisors, subordinates, and customers?

A.

360-degree feedback

B.

team appraisals

C.

upward feedback

D.

rating committee

Answer» a. 360-degree feedback

Question:

What will make some organizations more successful, and therefore more likely to surviveand prosper, than others?

A.

Creating cultures and systems in which staff can use their talents

B.

Creating management systems to ensure high performance from everyone

C.

Creating superior organisations

D.

Only recruiting talented people

Answer» b. Creating management systems to ensure high performance from everyone

Question:

The incentivized level of effort and performance can only be accessed through additional financial payments that are between:

A.

5 – 10%

B.

10 – 15%

C.

25 – 33%

D.

34 – 40%

Answer» c. 25 – 33%

Question:

Which of the following statements about performance management systems is not true?

A.

They encourage a short-term view among managers.

B.

Recommendations are prescriptive and suggest one best way.

C.

They cause stress for employees.

D.

They improve organizational performance in the long-term.

Answer» a. They encourage a short-term view among managers.

Question:

Which of these is the main purpose of employee assessment?

A.

Making correct decisions

B.

To effect promotions based on competence and performance

C.

Establish job expectations

D.

None of the above

Answer» b. To effect promotions based on competence and performance

Question:

Which of the following statements about 360 degree appraisal is not true?

A.

360 degree appraisal may be linked to pay awards.

B.

360 degree appraisal is normally conducted anonymously.

C.

360 degree appraisal has origins in the 1970s US army.

D.

The data generated is normally highly accurate, valid and meaningful.

Answer» d. The data generated is normally highly accurate, valid and meaningful.