Question:

When designing an actual appraisal method, the two basic considerations are _____.

A.

who should measure and when to measure

B.

when to measure and what to measure

C.

what to measure and who should measure

D.

what to measure and how to measure

Answer» d. what to measure and how to measure

Question:

The process of rewarding employees by giving them a stake in the company, which further enhances their performance is called the

A.

Gain sharing

B.

Annual bonus

C.

Employee stock plan

D.

Profit sharing

Answer» c. Employee stock plan

Question:

What do behaviourally anchored scales represent?

A.

The scales are anchored by descriptions of actual job behavior

B.

Superiors would feel comfortable to give feedback

C.

A range of descriptive statements of behaviour varying from the least to the most effective

D.

None of the above

Answer» c. A range of descriptive statements of behaviour varying from the least to the most effective

Question:

Organizing draws heavily on the supervisor’s:

A.

Conceptual skills.

B.

Good human relations skills.

C.

Technical skills.

D.

Decision-making skills.

Answer» a. Conceptual skills.

Question:

How performance appraisal can contribute to a firm’s competitive advantage?

A.

Ensures legal compliances

B.

Minimizing job dissatisfaction and turnover

C.

Improves performance

D.

All the above

Answer» d. All the above

Question:

Which of the following is not a major personnel selection method?

A.

Focus groups

B.

Biodata

C.

Graphology

D.

References

Answer» a. Focus groups

Question:

Participatively set goals result in higher performance than assigned goals when _____.

A.

participatively set goals are more difficult

B.

assigned goals are more difficult

C.

the rewards are also higher

D.

participatively set goals are used consistently

Answer» a. participatively set goals are more difficult

Question:

All the following are reasons for appraising an employee’s performance EXCEPT _

A.

assisting with career planning

B.

correcting any work-related deficiencies

C.

creating an organizational strategy map

D.

determining appropriate salary and bonuses

Answer» c. creating an organizational strategy map

Question:

Which of the following would most likely result in a legally questionable appraisal process?

A.

conducting a job analysis to establish performance standards

B.

basing appraisals on subjective supervisory observations

C.

administering and scoring appraisals in a standardized fashion

D.

using job performance dimensions that are too clearly defined

Answer» b. basing appraisals on subjective supervisory observations

Question:

The increasing use of performance management reflects:

A.

Every employee’s efforts must focus on helping the company achieve its strategic goals.

B.

The popularity of TQM concepts.

C.

Traditional performance appraisals are often counter-productive.

D.

All the above.

Answer» a. Every employee’s efforts must focus on helping the company achieve its strategic goals.