Question:

Kendra needs to rate five of her subordinates. She makes a chart of all possible pairs of employees for each trait being evaluated. Then, she indicates the better employee of each pair with a positive symbol on the chart. Finally, she totals the number of positive symbols for each employee. Which method of performance appraisal has Kendra most likely used?

A.

comparison ranking scale

B.

graphic ranking scale

C.

alternation ranking

D.

paired comparison

Answer» d. paired comparison

Question:

A person who looks at the negative aspect of every situation.

A.

Optimist

B.

Pessimist

C.

Type A personality

D.

Type B personality

Answer» a. Optimist

Question:

Needs assessment should consider all but

A.

the person

B.

supervisor input

C.

key changes

D.

training objectives

Answer» b. supervisor input

Question:

________ helps organizations identify employee strengths and weaknesses to determine avenues for their career development

A.

Gap analysis

B.

Individual assessment

C.

Organizational assessment

D.

Opportunity analsis

Answer» b. Individual assessment

Question:

Strategy employees seek to interesting jobs and greater advancement opportunities isincluded in

A.

promotions

B.

transfers

C.

reality shock

D.

formal training

Answer» b. transfers

Question:

The philosophy of performance is about:

A.

Task of an employee

B.

Behavior of the employee

C.

Actual outcome or results

D.

All the above

Answer» d. All the above

Question:

A person who looks at the positive aspects of every situation.

A.

Optimist

B.

Pessimist

C.

Type A personality

D.

Type B personality

Answer» a. Optimist

Question:

The technique that have been used to evaluate an employee in comparison with other employees

A.

Ranking

B.

Forced choice

C.

Essay evaluation

D.

Critical incident technique

Answer» a. Ranking

Question:

In most firms, a rating committee used for performance appraisals consists of ____ members.

A.

1-2

B.

3-4

C.

5-6

D.

9-1 0

Answer» b. 3-4

Question:

A structured questionnaire method for collecting data about the personal qualities of employees is called

A.

Functional job analysis

B.

Management position description questionnaire

C.

Work profiling system

D.

None of the above

Answer» c. Work profiling system