Question:

Performance Management is:

A.

The activity where a line manager sets objectives for his/her staff

B.

To develop punitive steps to address poor performance

C.

To ensure all stakeholder requirements will be met

D.

To comply with the requirements of HR

Answer» c. To ensure all stakeholder requirements will be met

Question:

Job analysis is a process of gathering information about the

A.

Job holder

B.

Job

C.

Management

D.

Organization

Answer» c. Management

Question:

What do performance appraisals measure?

A.

generic dimensions of performance

B.

performance of actual duties

C.

employee competency

D.

All the above

Answer» d. All the above

Question:

Supervisors’ responsibilities toward employees EXCLUDE

A.

Giving employees clear instructions.

B.

Looking for problems and trying to correct them before employees’ performances deteriorate further.

C.

Speaking up for employees’ interests to top management.

D.

Being inaccessible to subordinates.

Answer» d. Being inaccessible to subordinates.

Question:

Which performance appraisal technique lists traits and a range of performance values foreach trait?

A.

behaviourally anchored rating scale

B.

graphic rating scale

C.

forced distribution

D.

critical incident

Answer» b. graphic rating scale

Question:

Work-sample tests:

A.

Normally make use of many different complementary predictors

B.

Do not necessarily have any obvious link with the job in question

C.

Often use in-tray or in-basket exercises for selecting shop floor workers

D.

Require candidates to conduct a sample of the work required for the job

Answer» d. Require candidates to conduct a sample of the work required for the job

Question:

____________is a process with the help of which the employer, or the human resource team decides, that where would a person work best, as per his aptitude and temperament.

A.

Training

B.

Performance Appraisal

C.

Competency Mapping

D.

Performance Monitoring

Answer» c. Competency Mapping

Question:

The situation, subordinates collude to rate high with each other, known as

A.

logrolling

B.

dialog rolling

C.

up rating

D.

lenient/strict tendency

Answer» a. logrolling

Question:

The act of increasing the knowledge and skills of an employee for doing a particular job

A.

Counseling

B.

Training

C.

Education

D.

Development

Answer» d. Development

Question:

Which company first developed the 360-degree system of appraisal?

A.

Wipro in 1990

B.

Godrej Soaps in 1991

C.

General Electric, US in 1992

D.

None of the above

Answer» c. General Electric, US in 1992