Question:

The steps involves in employer’s movement for performance management is

A.

total quality

B.

appraisal issues

C.

strategic planning

D.

all of above

Answer» d. all of above

Question:

All incentive plans are surely

A.

pay for performance

B.

pay for skills

C.

pay for tenure

D.

pay for knowledge

Answer» a. pay for performance

Question:

When an employee’s performance is so poor that a written warning is required, the warning should _

A.

identify the standards by which the employee is judged

B.

provide examples of employees who met the standards

C.

be mailed to the employee and to an EEOC representative

D.

provide examples of times when the employee met the standards

Answer» a. identify the standards by which the employee is judged

Question:

Willingness, capacity & opportunity to perform are said to be:

A.

Performance outcomes

B.

Determinants of performance

C.

Performance appraisals

D.

Types of performance standards

Answer» b. Determinants of performance

Question:

Which of the following terms refers to the process of evaluating an employee’s Current and/or past performance relative to his or her performance standards?

A.

Recruitment

B.

Employee selection

C.

Performance appraisal

D.

Employee orientation

Answer» c. Performance appraisal

Question:

Rating of all employees equal such as ‘good’ is called

A.

lenient tendency

B.

strict tendency

C.

biasing tendency

D.

central tendency

Answer» d. central tendency

Question:

______ is an objective assessment of an individual’s performance against well-defined benchmarks.

A.

Performance Appraisal

B.

HR Planning

C.

Information for goal identification

D.

None of the above

Answer» a. Performance Appraisal

Question:

Reason that why employers are moving to performance management is

A.

total quality

B.

appraisal issues

C.

strategic planning

D.

All of above

Answer» d. All of above

Question:

Many employees feel their firm’s pay for performance plans are ineffective because:

A.

Not everyone reacts to a reward the same way.

B.

Not all rewards are suited to all situations.

C.

The person must expect to receive a rewa

Answer» c. The person must expect to receive a rewa

Question:

Method of keeping and reviewing, record of employees’ undesirable behavior at different time intervals is

A.

critical incident method

B.

forced distribution method

C.

alternation ranking method

D.

paired comparison method

Answer» a. critical incident method