Question:

Which of the following is the easiest and most popular technique for appraising employeeperformance?

A.

alternation ranking

B.

graphic rating scale

C.

Likert

D.

MBO

Answer» b. graphic rating scale

Question:

Maintaining performance includes:

A.

Checking up staff to ensure they perform optimally

B.

Provide coaching and training where gaps exist

C.

Formal feedback and Disciplining poor performance

D.

None of the above

Answer» c. Formal feedback and Disciplining poor performance

Question:

Planning of Performance requires:

A.

Translating the job description into objectives and measures

B.

Assessing your culture

C.

Setting aligned KPA’s and Objectives

D.

All of the above

Answer» c. Setting aligned KPA’s and Objectives

Question:

Which of the following is a performance appraisal problem that occurs when a supervisor’s rating of a subordinate on one trait biases the rating of that person on other traits?

A.

recency effect

B.

halo effect

C.

central tendency

D.

discrimination

Answer» b. halo effect

Question:

It is a relationship in which at least one of the parties has the intent of promoting the growth, development, maturity, improved functioning, improved coping with life of other.

A.

Counselling

B.

Helping

C.

Mentoring

D.

Time Management

Answer» b. Helping

Question:

Stress that result in negative energy and decreases performance and health.

A.

Distress

B.

Worries

C.

Burnout

D.

Eustress

Answer» b. Worries

Question:

The problem with self-ratings is that:

A.

Supervisors rate employees too highly.

B.

Supervisors accentuate differences and rigidify positions.

C.

Employees rate themselves higher than do supervisors.

D.

All the above.

Answer» d. All the above.

Question:

One of the following is future oriented appraisal technique.

A.

MBO

B.

Rating scale

C.

Checklist

D.

BARS

Answer» a. MBO

Question:

As little as 20% of all human performance problems is attributable to individual employees; as much as 80% of all such problems is attributable to the work environments or systems in which employees work. An example of such problems would be:

A.

Because people are often absent from work

B.

Because people at work don’t perform

C.

Because low standards of performance are legitimised

D.

Because of barriers created to reduce performance

Answer» d. Because of barriers created to reduce performance

Question:

The process of evaluating an employee’s current and/or past performance relative to his or her performance standards is called _____.

A.

recruitment

B.

employee selection

C.

performance appraisal

D.

organizational development

Answer» c. performance appraisal