Question:

The A in the acronym for SMART goals stands for _____.

A.

actionable

B.

appropriate

C.

attainable

D.

attitude

Answer» c. attainable

Question:

When an employee’s performance is so poor that a written warning is required, the warning should __

A.

identify the standards by which the employee is judged

B.

provide examples of employees who met the standards

C.

provide examples of times when the employee did meet the standards

D.

be sent to the employee in question, to the manager’s superior, and to the EEO office

Answer» d. be sent to the employee in question, to the manager’s superior, and to the EEO office

Question:

What do successful analyzers tend to examine?

A.

Division and corporate performance evaluation

B.

Current performance with past performance

C.

Ideal appraisal process

D.

None of the above

Answer» b. Current performance with past performance

Question:

______ is the personnel activity by means of which the enterprise determines the extent to which the employee is performing the job effectively.

A.

Job evaluation

B.

Work evaluation

C.

Performance evaluation

D.

None of the above

Answer» c. Performance evaluation

Question:

In performance management, the main feature of performance management is to

A.

increase salary

B.

planning incentives

C.

comparing performance with goals

D.

comparing sales figures from last year

Answer» c. comparing performance with goals

Question:

The statistical technique of meta-analysis:

A.

Estimates the amount of sampling error in one study to derive a more accurate estimate of the validity coefficient

B.

Changes the magnitude of the validity coefficient by removing the effect of the sampling error

C.

Changes the estimated variance in observed coefficients and hence widens the confidence interval around the mean coefficient

D.

Cumulates the results from many separate studies to obtain a more stable indication of the effect under investigation

Answer» d. Cumulates the results from many separate studies to obtain a more stable indication of the effect under investigation

Question:

An interview, in which supervisor and subordinate review appraisal, is called

A.

structured interview

B.

unstructured interview

C.

appraisal interview

D.

hiring interview

Answer» c. appraisal interview

Question:

Which performance appraisal tool is being used when a supervisor places predetermined percentages of rates into various performance categories?

A.

behaviorally anchored rating scale

B.

graphic ranking scale

C.

alternation ranking

D.

forced distribution

Answer» d. forced distribution

Question:

Participative set goals result in higher performance than assigned goals when

A.

participative set goals are more difficult

B.

assigned goals are more difficult

C.

the rewards are also higher

D.

participative set goals are used consistently

Answer» a. participative set goals are more difficult

Question:

Mentoring is very useful when the mentors work for

A.

same department

B.

different department

C.

informal training

D.

formal training

Answer» a. same department