Question:

The use of an experienced person to teach and train someone with less knowledge in the given area.

A.

Counselling

B.

Helping

C.

Mentoring

D.

Time Management

Answer» c. Mentoring

Question:

In traditional focus, providing opportunities for learning is part of

A.

training and development

B.

performance appraisal

C.

recruiting and placement

D.

human resource planning

Answer» a. training and development

Question:

Which of the following are guidelines for drafting and maintaining a good job description?

A.

Indicating the scope and nature of the work and all important relationships

B.

Indicating the work and duties of the position

C.

Explaining the supervisory responsibility to the individuals

D.

All the above

Answer» d. All the above

Question:

Competency Mapping includes mapping the employee with respect to his/her:

A.

Traits

B.

Self-Concept

C.

Skills and Knowledge.

D.

All the above

Answer» d. All the above

Question:

The most common activities performed by HR, which are often outsourced, are:

A.

Recruitment an selection

B.

Occupational health, payroll, pensions and training

C.

Human resource planning

D.

Assessment centres

Answer» b. Occupational health, payroll, pensions and training

Question:

The view that employees are critical to organizational success is now generally accepted. Does this mean that?

A.

All employees have the same value or potential for the organisation

B.

It reflects the unprecedented success of HR practitioners to deliver

C.

Good management of people will prevail

D.

Managing the human resource has become even more important because it is the one resource most difficult to replicate

Answer» d. Managing the human resource has become even more important because it is the one resource most difficult to replicate

Question:

Performance agreement aims at helping

A.

The organization to work effectively.

B.

Decide the matters of compensation

C.

The staff to develop, put in place at least one more chance to meet the expectation of the staff members.

D.

Identify the training needs

Answer» c. The staff to develop, put in place at least one more chance to meet the expectation of the staff members.

Question:

Rewards offered to labors involved in production, are categorized as;

A.

Salary

B.

Fringe benefits

C.

Wage

D.

Commission

Answer» c. Wage

Question:

Why might an organization use multiple systems of appraisal? Select all that apply.

A.

To prevent the misuse of performance appraisal systems by line managers.

B.

Different systems for different part of the organization.

C.

Different systems for different organizational groups.

D.

To provide employees with a choice of methods.

Answer» b. Different systems for different part of the organization.

Question:

The process of evaluating an employee’s current and/or past performance relative to his orher performance standards is called _____.

A.

recruitment

B.

employee selection

C.

performance appraisal

D.

organizational development

Answer» c. performance appraisal