Question:

Mentoring is very useful when the mentors works for

A.

same department

B.

different department

C.

informal training

D.

formal training

Answer» a. same department

Question:

The individual most associated with first recognizing the link between pay and performance was:

A.

Mayo

B.

F.W Taylor

C.

Herzberg

D.

Kohn

Answer» b. F.W Taylor

Question:

When ratings are collected from supervisors, customers and peers, it is called

A.

350-degree feedback

B.

320-degree feedback

C.

360-degree feedback

D.

380-degree feedback

Answer» c. 360-degree feedback

Question:

Who is in the best position to observe and evaluate an employee’s performance for the purposes of a performance appraisal?

A.

peers

B.

customers

C.

top management

D.

immediate supervisor

Answer» d. immediate supervisor

Question:

The performance management includes

A.

daily and weekly interactions

B.

meeting semiannually

C.

yearly meetings

D.

never meeting with subordinates

Answer» a. daily and weekly interactions

Question:

Jason is generally considered unfriendly at work. His supervisor rates him low on the trait “gets along well with others” but also rates him lower on other traits unrelated to socialization at work. Jason’s performance appraisal may be unfair due to _____.

A.

impression management

B.

bias

C.

stereotyping

D.

halo effects

Answer» d. halo effects

Question:

Which performance appraisal tool requires supervisors to categorize employees from bestto worst on various traits?

A.

digital dashboard

B.

critical incident method

C.

graphic rating scale

D.

alternation ranking method

Answer» d. alternation ranking method

Question:

Which one of these is function of performance appraisal system?

A.

Training and development

B.

Compensation strategies

C.

Promotion

D.

All of the above

Answer» d. All of the above

Question:

Which of these is an issue while designing an appraisal programme?

A.

Quality

B.

What methods of appraisal are to be used

C.

Quantity

D.

Cost of effectiveness

Answer» b. What methods of appraisal are to be used

Question:

Which component of performance management refers to communicating a firm’s higherlevel goals throughout the organization and then translating them into departmental and individual goals?

A.

role clarification

B.

goal alignment

C.

performance monitoring

D.

direction sharing

Answer» d. direction sharing