Question:

First step in appraising process is

A.

defining job

B.

training session

C.

feedback session

D.

interview sessions

Answer» a. defining job

Question:

All the following are benefits of using computerized or Web-based performance appraisalsystems EXCEPT _________

A.

merging examples with performance ratings

B.

helping managers maintain computerized notes

C.

allowing employees to perform self-evaluations

D.

enabling managers to monitor employees’ computers

Answer» d. enabling managers to monitor employees’ computers

Question:

The implied, enforced, or felt obligation of managers, acting in their official capacities, to serve or protect the interests of groups other than themselves, is known as:

A.

valuing diversity.

B.

legal compliance.

C.

social responsibility

D.

professionalism.

Answer» c. social responsibility

Question:

A dyadic relationship between two persons: a manager who is offering help, and employee to whom such help is given.

A.

Counselling

B.

Helping

C.

Mentoring

D.

time Management

Answer» a. Counselling

Question:

Which of the following situations does not necessarily lead to bias and unfairness to certain groups in selection?

A.

An employer applies a requirement for applicants which a larger proportion of one ethnic group finds considerable harder to comply with

B.

A psychometric test produces different test scores for different subgroups of candidates

C.

Subgroup differences in test scores are used to select characteristics that are not directly related to job performance

D.

A validity study is based on only one subgroup but then used to select members of another

Answer» b. A psychometric test produces different test scores for different subgroups of candidates

Question:

Which of the following best describes a behaviorally anchored rating scale?

A.

chart of paired subordinates ranked in order of performance

B.

combination of narrative critical incidents and quantified performance scales

C.

diary of positive and negative examples of a subordinate’s work performance

D.

predetermined percentages of subordinates in various performance categories

Answer» b. combination of narrative critical incidents and quantified performance scales

Question:

Which performance appraisal tool is being used when a supervisor places predetermined percentage of rates into various performance categories?

A.

behaviorally anchored rating scale

B.

graphic ranking scale

C.

alternation ranking

D.

forced distribution

Answer» d. forced distribution

Question:

It is necessary to review the goals of the organization to:

A.

Create a linkage between units of performance and the preferred organizational goals.

B.

Maximize profits of the organization

C.

Align the individual and organizational goals

D.

Create distinctiveness.

Answer» a. Create a linkage between units of performance and the preferred organizational goals.

Question:

The aim of performance management is to

A.

evaluate and reward the employee’s efforts

B.

giving employees the opportunity to regularly discuss performance with their supervisors

C.

providing the supervisor with a means of identifying the strengths and weaknesses of an employee’s performance.

D.

All the above

Answer» d. All the above

Question:

The component of an effective performance management process that explains each employee’s role in terms of his or her day-to-day work is called _____.

A.

role clarification

B.

goal alignment

C.

developmental goal setting

D.

direction sharing

Answer» a. role clarification