Question:

Supratim has been promoted to the post of an Area Sales Manager just last week, but finds himself lacking in some areas. His performance can be improved by

A.

Reprimanding him

B.

Training him

C.

Linking his pay to performance

D.

Providing him with an assistant

Answer» b. Training him

Question:

An approach that puts material to be learned into highly organized, logical sequences thattrainee could respond

A.

Counseling

B.

Training

C.

Education

D.

Vestibule training

Answer» d. Vestibule training

Question:

Which of the following is not a major evaluative standard for personnel selection procedures?

A.

Administrative convenience/practicality

B.

Discrimination

C.

Applicant reactions

D.

Faith validity

Answer» d. Faith validity

Question:

Which of the following is the easiest and most popular technique for appraising employee performance?

A.

Alternation ranking

B.

Graphic rating scale

C.

Likert

D.

MBO

Answer» b. Graphic rating scale

Question:

New performance appraisal systems and incentives usage is part of

A.

mobilize commitment

B.

consolidation of gains

C.

creating guiding coalition

D.

reinforcement of new programs

Answer» d. reinforcement of new programs

Question:

The first step in developing a behaviorally anchored rating scale is to _________

A.

develop performance dimensions

B.

generate critical incidents

C.

compare subordinates

D.

reallocate incidents

Answer» b. generate critical incidents

Question:

The defining feature of incremental payment systems is:

A.

A fair day pay for a fair day’s work

B.

Cost of living

C.

Length of service

D.

The quantity of qualifications achieved

Answer» c. Length of service

Question:

Payoffs associated with properly implemented ethics programs include:

A.

increased stakeholder confidence.

B.

greater client/customer and employee loyalty.

C.

increased profits.

D.

all of the above

Answer» d. all of the above

Question:

Analyzers tend to emphasize both ______ and _______ and employee extensive trainingprogrammes.

A.

Skill building and skill acquisition

B.

Current performance and past performance

C.

Strategy and behavior

D.

None of the above

Answer» a. Skill building and skill acquisition

Question:

Success of the organization can be measured in terms of

A.

Profitability

B.

Profit

C.

Sales

D.

All the above

Answer» d. All the above