The services provide by the companies that are beyond the performance and functioning of the product are classified as __________?
A. empathy services
B. value-augmenting services
C. facilitating services
D. assurance services
A. empathy services
B. value-augmenting services
C. facilitating services
D. assurance services
A. tangible goods with accompanying services
B. pure tangible goods
C. pure services
D. major service with minor goods
A. complementary pricing
B. differential pricing
C. reservation pricing
D. non-peak pricing
A. minor qualities
B. search qualities
C. credence qualities
D. experience qualities
A. pure services
B. major service with minor goods
C. tangible goods with accompanying services
D. pure tangible goods
A. tangible goods with accompanying services
B. pure tangible goods
C. pure services
D. major service with minor goods
A. variability and inseparability
B. intangibility
C. perishability
D. all of the above
The characteristics of services include __________? Read More »
Designing and Managing Services, Marketing McqsA. government sector
B. private non-profit sector
C. manufacturing sector
D. business sector
The churches, museums and charities are examples of the services of _________? Read More »
Designing and Managing Services, Marketing McqsA. interactive service package
B. descriptive service package
C. primary service package
D. secondary service package
The set of services expected by the customers are classified as ___________? Read More »
Designing and Managing Services, Marketing McqsA. $80
B. $165
C. $15
D. $85