The record which is based on business customer’s past purchases, sales price and volumes is classified as ________?
A. business database
B. customer database
C. databases marketing
D. company marketing
A. business database
B. customer database
C. databases marketing
D. company marketing
A. shareholder value
B. base value
C. retention value
D. marketer’s base value
The aggregate value of customer’s base is classified as _________? Read More »
Creating Long-term Loyalty Relationships, Marketing McqsA. customer funnel
B. company funnel
C. marketing funnel
D. retailers funnel
A. company relationship management
B. supplier management
C. retailer’s management
D. customer relationship management
A. company database
B. individual database
C. customer database
D. detailed database
A. assessing quantitative importance
B. examining specific segment
C. monitoring customer value
D. identifying benefits
The second step in ‘customer value analysis’ is ________? Read More »
Creating Long-term Loyalty Relationships, Marketing McqsA. satisfaction
B. dissatisfaction
C. distinctive proposition
D. superior value