A. unit metrics
B. procedural metrics
C. marketing external metrics
D. sampling metrics
Conducting Marketing Research
The technique of asking respondents for completing presented sentences is said to be ____________?
A. completely unstructured
B. word association
C. sentence completion
D. thematic appreciation test
In marketing metrics, the ‘willingness to change’ is best classified as __________?
A. quality metrics
B. loyalty metrics
C. internal marketing metrics
D. perceived metrics
A company’s survey to access people’s knowledge, preferences and beliefs are classified as __________?
A. survey research
B. focus group researcher
C. ethnographic research
D. observational research
A coordinate collection of procedures, data, systems with supporting hardware and software is defined as ____________?
A. marketing decision support system
B. sampling decision support system
C. planning support system
D. marketing support system
In sampling plan, the question ‘To whom should we survey?’ is the part of __________?
A. sampling size
B. sampling procedure
C. sampling unit
D. sampling scale
The first step in marketing research process is to
A. define problem
B. stating research objectives
C. deciding research approach
D. both A and B
The type of research in which the finders use tools from social sciences disciplines is called __________?
A. ethnographic research
B. demographic research
C. psychographic research
D. geographical research
In marketing, the ‘Relative Employee Satisfaction’ is best classified as __________?
A. internal marketing metrics
B. perceived metrics
C. quality metrics
D. loyalty metrics