Question:

When an employee’s performance is so poor that a written warning is required, the warning should __

A.

identify the standards by which the employee is judged

B.

provide examples of employees who met the standards

C.

provide examples of times when the employee did meet the standards

D.

be sent to the employee in question, to the manager’s superior, and to the EEO office

Answer» d. be sent to the employee in question, to the manager’s superior, and to the EEO office

Question:

Rating of all employees equal such as ‘good’ is called

A.

lenient tendency

B.

strict tendency

C.

biasing tendency

D.

central tendency

Answer» d. central tendency

Question:

Wilson Consulting is a management consulting firm with seventy employees. As associate vice president of marketing, Suzanne Boyle is responsible for conducting performance appraisals of the twelve employees under her direct supervision. Suzanne plans to use the critical incident method to evaluate the performance of her subordinates. Which of the following, if true, undermines the argument that the critical incident method is the most appropriate performance appraisal tool for Suzanne to use?

A.

Employee performance standards are closely aligned with Wilson Consulting’s long-term strategic plans.

B.

Other departments at Wilson Consulting have seen employee performance improve because of providing ongoing evaluations.

C.

Suzanne will be conducting performance appraisals in conjunction with the HR manager to ensure EEO compliance.

D.

Due to economic difficulties, the firm will be laying off the two lowest performing employees in Suzanne’s department.

Answer» d. Due to economic difficulties, the firm will be laying off the two lowest performing employees in Suzanne’s department.

Question:

The disadvantage of graphic rating scale is

A.

halo effect

B.

bias

C.

central tendency

D.

all of above

Answer» c. central tendency

Question:

What is linked with performance appraisal?

A.

Job Design

B.

Development

C.

Job analysis

D.

None of the above

Answer» c. Job analysis

Question:

Which of the following is not a major personnel selection method?

A.

Focus groups

B.

Biodata

C.

Graphology

D.

References

Answer» a. Focus groups