Question:

What will make some organizations more successful, and therefore more likely to surviveand prosper, than others?

A.

Creating cultures and systems in which staff can use their talents

B.

Creating management systems to ensure high performance from everyone

C.

Creating superior organisations

D.

Only recruiting talented people

Answer» b. Creating management systems to ensure high performance from everyone

Question:

The incentivized level of effort and performance can only be accessed through additional financial payments that are between:

A.

5 – 10%

B.

10 – 15%

C.

25 – 33%

D.

34 – 40%

Answer» c. 25 – 33%

Question:

Which of the following statements about performance management systems is not true?

A.

They encourage a short-term view among managers.

B.

Recommendations are prescriptive and suggest one best way.

C.

They cause stress for employees.

D.

They improve organizational performance in the long-term.

Answer» a. They encourage a short-term view among managers.

Question:

Which of these is the main purpose of employee assessment?

A.

Making correct decisions

B.

To effect promotions based on competence and performance

C.

Establish job expectations

D.

None of the above

Answer» b. To effect promotions based on competence and performance

Question:

Which of the following statements about 360 degree appraisal is not true?

A.

360 degree appraisal may be linked to pay awards.

B.

360 degree appraisal is normally conducted anonymously.

C.

360 degree appraisal has origins in the 1970s US army.

D.

The data generated is normally highly accurate, valid and meaningful.

Answer» d. The data generated is normally highly accurate, valid and meaningful.