Question:

Mentoring is very useful when the mentors work for

A.

same department

B.

different department

C.

informal training

D.

formal training

Answer» a. same department

Question:

Counseling the employees for second careers inside the firm is an example of

A.

phased retirement

B.

preretirement counseling

C.

honoring experience

D.

modifying selection procedure

Answer» b. preretirement counseling

Question:

Direct non financial and financial payments received by employees for continuous work with company are classified as

A.

benefits

B.

stock ownership

C.

loyalty scholarships

D.

all of above

Answer» a. benefits

Question:

Mr. Ahmed is a cashier and he feels dissatisfied at work. What best justifies this situation?

A.

His job may not be structured to suit his preferences

B.

It involves physical toughness

C.

It requires mental toughness

D.

It involves too much customer interaction

Answer» a. His job may not be structured to suit his preferences