| Question: The difference between and internal and an external customer is: | A. | internal customers usually work in the business, external customers do not. | B. | quality-oriented businesses care only about external customers. | C. | external customers care about what they receive, internal customers do not. | D. | internal customers do not evaluate quality, and external customers do. | Answer» b. quality-oriented businesses care only about external customers. |  
| Note: | The above multiple-choice question is for all general and Competitive Exams in India. |