Question:

Which of the following is the appropriate term to represent the processing mode in which computer user exchange information with the computer by selecting the icons displayed on the screen, and entering commands using the keyboard, adding human judgment to the information processing?

A.

Time sharing processing

B.

Online transaction processing

C.

Batch processing

D.

Interactive processing

Answer» c. Batch processing

Question:

What is an affinity diagram?

A.

A diagram showing the degree of connection between people in social networks

B.

A diagram used to show people\s cultural affinities or sense of belonging to groups.

C.

A diagram that organises individual ideas and insights into a hierarchy showing themes

D.

A variant of a tag cloud that is generated from think-aloud protocols.

Answer» c. A diagram that organises individual ideas and insights into a hierarchy showing themes

Question:

When users are involved in complex tasks, the demand on __________ can be significant.

A.

short-term memory

B.

shortcuts

C.

objects that appear on the screen

D.

all of the mentioned

Answer» a. short-term memory

Question:

Identify from among the following the attribute of usability.

A.

Learnability

B.

Usefulness

C.

Generalizability

D.

Subjective satisfaction

Answer» a. Learnability

Question:

What is the best description of a conceptual model?

A.

A high level description of how a system is organised and how it operates

B.

Interaction paradigms and interaction modes

C.

D.

The problem space faced by the designer when gathering user requirements

Answer» a. A high level description of how a system is organised and how it operates

Question:

The cognitive walkthrough mainly evaluates a product’s?

A.

Utility

B.

Efficiency

C.

Likeability

D.

learnability

Answer» d. learnability

Question:

What incorporates data, architectural, interface, and procedural representations of the software?

A.

design model

B.

user’s model

C.

mental image

D.

system image

Answer» a. design model

Question:

Concerning the legibility of text:

A.

. If lines are too long, the text is hard to read

B.

All upper case improves reading speed.

C.

A good font size for flowing text is 10 pt.

D.

All upper case improves reading speed.

Answer» a. . If lines are too long, the text is hard to read

Question:

is an intermediate between users and computer.

A.

Keyboard

B.

Monitor

C.

Both a & b

D.

Mouse

Answer» b. Monitor