Question:

What is an affinity diagram?

A.

A diagram showing the degree of connection between people in social networks

B.

A diagram used to show people\s cultural affinities or sense of belonging to groups.

C.

A diagram that organises individual ideas and insights into a hierarchy showing themes

D.

A variant of a tag cloud that is generated from think-aloud protocols.

Answer» c. A diagram that organises individual ideas and insights into a hierarchy showing themes

Question:

In a heuristic evaluation ……………………

A.

A group of usability expert judges an interface with a detailed checklist of guidelines

B.

A group of test users conducts a formal experiment

C.

A group of psychologists administers a questionnaire

D.

A group of usability experts reviews a user interface according to a small set of general principles

Answer» b. A group of test users conducts a formal experiment

Question:

When users are involved in complex tasks, the demand on __________ can be significant.

A.

short-term memory

B.

shortcuts

C.

objects that appear on the screen

D.

all of the mentioned

Answer» a. short-term memory

Question:

Concerning the legibility of text:

A.

. If lines are too long, the text is hard to read

B.

All upper case improves reading speed.

C.

A good font size for flowing text is 10 pt.

D.

All upper case improves reading speed.

Answer» a. . If lines are too long, the text is hard to read