A. drop-down list
B. masked edit control
C. radio buttons
D. s box

A. SCM
B. CRM
C. Both A and B
D. BPR

A. reduces costs
B. manages risks
C. adds value
D. creates a new opportunity

A. Data access system
B. Data analysis system
C. Fore cast-oriented data analysis system
D. System based on accounting models

A. Management accounting
B. Operations research
C. Exchange commission
D. System theory

A. strategic decision making
B. operational control
C. knowledge level decision making
D. management control

A. Half duplex. , Duplex. , Singlex
B. Half duplex. , Duplex. , Simplex
C. Half duplex. , Duplex. , Half Singlex
D. Singlex, duplex, half triplex

A. external report
B. summary report
C. detailed report
D. exception report

A. training materials
B. functional system
C. physical design specification
D. operational system

A. scope
B. functional requirement
C. preliminary requirement
D. nonfunctional requirement