A. the communication channel
B. the computer
C. terminals
D. All of the above
A. problem analysis
B. scope definition
C. requirements analysis
D. post-implementation review
A. Allowable use of systems
B. Legal obligations
C. Encryption policies
D. User responsibilities
A. database management system
B. decision support system
C. expert system
D. management information system
A. Sales
B. Service
C. Manufacturing
D. Benefits and Compensation
A. Manual, electronic
B. Electronic, manual
C. Transforming
D. None of the above
A. Henry Mintzberg, 1973
B. Herbert Simon, 1960
C. Blake Lves, 1955
D. Michael Hammer, 1975