February 2019

A. Quality Control
B. Quality of conformance
C. Quality Assurance
D. None of the mentioned

A. rework
B. repair
C. failure mode analysis
D. none of the mentioned

Explanation: Failure costs are those that would disappear if no defects appeared before shipg a product to customers.

A. True
B. False

Explanation: The CMM is discrete rather than continuous.

A. quality planning
B. formal technical reviews
C. test equipment
D. equipment calibration and maintenance

Explanation: The cost of quality includes all costs incurred in the pursuit of quality or in performing quality-related activities.

A. True
B. False

Explanation: The ISO 9000 series of standards is a set of documents

A. The leadership practices in Commitment to Perform
B. The organizational structure (groups) practices in Ability to Perform
C. The policy practices in Commitment to Perform
D. The planning practices in Commitment to Perform

Explanation: CMM have certain policy practices covered under .CO policy

A. Design
B. Repeatable
C. Managed
D. Optimizing

Explanation: The CMM is organized into five maturity levels as namely: Initial, Repeatable, Defined, Managed and Optimizing.

A. CMM
B. ISO 9001
C. ISO 9000-3
D. None of the mentioned

Explanation: ISO 9000-3 states that the supplier should carry out reviews to ensure the requirements are met and design methods are correctly carried out.

A. ISO 9001
B. ISO 9000-4
C. CMM
D. All of the mentioned

Explanation: ISO 9001 states that, where, appropriate adequate statistical techniques are identified and used to verify the acceptability of process capability and product characteristics.

A. evaluations to be performed
B. amount of technical work
C. audits and reviews to be performed
D. documents to be produced by the SQA group

Explanation: All other options support a SQA plan